Acceptable use policy

At Pay4Prompt, we are dedicated to providing a safe and beneficial AI service for incarcerated individuals and their loved ones. This policy outlines what is considered acceptable use of our platform.

Prohibited activities and content

Pay4Prompt may not be used for any illegal, harmful, fraudulent, or abusive activity. We do not assist with violence, harassment, threats, hate speech, scams, hacking, malware, identity theft, or instructions for evading the law or correctional facility rules. We also do not generate sexually explicit content involving minors or any other unlawful material. All requests must comply with applicable laws, OpenAI's safety standards, and the policies of the correctional facility being used. Our goal is to provide safe, educational, and productive AI assistance for learning, writing, research, business, creativity, and personal development.

The importance of these guidelines

These rules exist to protect our customers, their families, our staff, and the integrity of Pay4Prompt. We want AI to be used for education, research, personal growth, creativity, business planning, and other positive purposes—not to cause harm or break the law. By preventing illegal, fraudulent, abusive, or unsafe requests, we help keep the service trustworthy, compliant with correctional facility policies, and available for everyone who depends on it. Our mission is to provide safe, reliable, and responsible access to AI while promoting learning, opportunity, and meaningful communication.

Consequences of policy violations

If a customer violates these rules, Pay4Prompt may refuse the request, remove the content, issue a warning, suspend or permanently terminate the account, and forfeit any remaining account balance when permitted by our Terms of Service. We also reserve the right to report illegal activity to the appropriate authorities when required by law. These actions help protect our customers, maintain a safe and trustworthy service, and ensure Pay4Prompt remains available for individuals and families who use it responsibly.